FAQ

Frequently Asked Questions

Botswana is considered a safe travel destination. It is both financially and politically stable. It has been spared much of the unrest and turmoil which plagues so many countries in Africa. As is the case elsewhere, the larger cities and population centres generally have the most crime, but once you are on safari, such problems are all but non-existent. It is, however, a good idea to leave your valuables (expensive watches, jewellery, etc.) at home, thus eliminating the temptation for possible theft. Luggage locks are always advisable when flying.

A valid passport is a requirement for any international travel, when travelling into Southern Africa your passport needs to be valid for a minimum requirement of 6 months after your entrance date as well as 2 blank pages. Citizens of certain countries are required to obtain visas for entry into Botswana. As this list of countries changes from time to time, it is important to check with your travel consultant regarding current visa requirements, well in advance of your departure. Please note that it is your own responsibility to ensure all necessary visas are obtained prior to entry (unless available on entry, such as Zimbabwe at current time).

You will be met at the airport in Maun. After passing through customs, you should look for a uniformed Ker & Downey representative with a sign showing 'Ker & Downey Botswana'. The Ker & Downey Botswana representative will then transfer you either to your flight to camp, the Ker & Downey Botswana offices, your hotel or other appropriate destination as per your itinerary.

Depending upon the time of year you safari in Botswana, lightweight clothing of cotton and cotton/blends are most suitable. During the winter months it can be very cold and a warm jacket will be needed for early morning and evening game viewing activities. During the summer months bring a lightweight water/windproof jacket in case of rain, but otherwise temperatures are very warm. For evenings bring lightweight long sleeved clothing as protection from mosquitoes. Neutral colours such as khaki, beige/cream or olive green are appropriate, and are less conspicuous to the animals. Laundry is done daily in camp, so it is not necessary to over pack. Consult our packing list as a general guide before you travel.

It is recommended that on your international flight to Botswana you carry a change of clothing (e.g. t-shirt and underwear), any prescription medicines and your valuables (documents, camera, wallet) in your hand luggage in case of lost luggage or luggage delays from connecting international flights. In the case of lost luggage, Ker & Downey will assist where possible in calling the airlines to monitor progress in your luggage claim which, in most cases, arrives the following day, however please note that it is often beyond our control and your best precaution is the essential items being packed in your hand luggage.

Yes. Water supplies in camp are filtered to city standards. Water jugs in each tent are replenished on a daily basis. And bottled water is readily available at each camp. You can help yourself. Kanana, Okuti and Shinde are all equiped with reverse osmosis systems that purify the water to drinking standards. Water bottles are provided which can be replenished from the main area in camp – this is to reduce plastic waste and is part of Ker and Downey Botswana's green initiative. Jugs of drinking water are also provided in each tent.

Ker & Downey Botswana operate a fleet of Cessna 208 Grand Caravans, Quest Kodiak and Gipsaero GA8 Airvans. These are ideal bush aircraft, able to land and take off using the short runways.

Ker & Downey Botswana uses Toyota Landcruisers which have been specially built for game viewing and photography. All have completely open seating areas and cabs for unhindered photography. Each has ample seating (although we normally keep occupancy to four in each vehicle!), with storage, reference books, snacks, bottled water, toilet paper, insect spray and a cool box for refreshments.

As our camps are situated in remote areas we need to generate electricity, for the most part by generator and in some instances solar power. These small generators are normally run during the day, when guests are out of camp on activities. In the evenings, the generator is switched off, and the camps run on the inverter system whereby batteries provide 220V power in each room at all the camps with the exception of Footsteps camp. At the Footsteps camp there is no electricity generated and lighting is paraffin lamps and solar or battery powered lamps.

On our standard fly in safaris, inter-camp transfers are provided by light aircraft. Transfer times are minimal, averaging 30 minutes to one hour twenty to Kasane. Flights are booked on a 'seat rate' basis which allows us to offer a more economical transfer than a private charter. This means that flight times are scheduled by the charter company the day prior to fit in with their flying schedule. All requests are taken into consideration for flight times and international flights are guaranteed to be met provided correct information is provided by the guests. Meals and activities are planned around the flights and transfers.

Self drive access is possible to Okuti, from either Maun or from Chobe National Park or within Moremi Game Reserve. In order to drive within the National Parks of Botswana you need to have a 4 wheel drive vehicle as the roads are sand/dirt in varying conditions throughout the year. Previous 4x4 experience is highly recommended and a well kitted vehicle is compulsory (spare tyre, jack, spare fuel, water etc).

Tipping is not obligatory. It is, however, appropriate if you feel that the measure of service you received warrants a show of your personal appreciation, this is purely discretionary. The average tip amounts are approximately $30 per guest, per day. Customarily, $20 per day will go to your driver/guide directly and $10 per day can be placed in the Tip Box provided in the camps, Camp Managers distribute the latter among the camp employees. It is a fair distribution system ensuring that the 'behind the scenes' staff are also rewarded.

No. Getting into and out of vehicles and light aircraft as well as some walking is the most strenuous activity you will encounter. Our safaris are considered 'soft adventure'. Some of the road terrain can be bumpy as it is 'off road'. If you have a back problem please do advise us in advance.

Since most safari travel is done in small aircraft, there is a strict luggage restriction for all guests travelling by light aircraft transfers: 20kg (44lbs), 25cm (10 inches) wide x 30cm (12 inches) high and 62cm (24 inches) long per person in soft, manageable bags, which includes hand baggage and camera equipment.

Bear in mind the door to the luggage pod is only 70 x 25 cm. Soft type duffel bags are essential and hard cases will not be accepted. Excess baggage be may subject to additional baggage/charter charges and please note it is optional to store your excess baggage in our Maun office at no extra charge until the end of your safari (this option is only available if your safari starts and ends in Maun, otherwise alternate arrangements will need to be made).

Most major currencies are accepted throughout Botswana. You will not need large sums of cash while on safari, as our rates are all inclusive. However, some guests enjoy shopping in Maun.

Selected camps have a small gift shop stocked with various curios, safari items and film, credit card can be used (Master or Visa cards, no American Express ). Otherwise, you may need money for any accommodations, meals and shopping before or after your scheduled safari as well as for visas (Zimbabwe etc) and taxes. The amount needed, of course, is your personal decision.

Surprisingly, there are very few snake problems in Botswana, normal common sense minimises contact with snakes (i.e. don't go crawling through dense bushes!). Insect repellent is provided in all tents and safari vehicles. However, for your personal comfort, we recommend you bring some insect repellent of your own and take malarial prophylaxis (please consult your local travel medical specialist for the medication best suited to you). It is also a good idea to bring some sunscreen as even in the winter months the days are warm and clear and as you spend a large part of the day outside on activities, there is a risk of sunburn.

All camps are in constant contact with our Maun base office by radio. Kanana, Okuti and Shinde have a guest laptop with limited access to email. Messages can be passed onto guests by radio or by letter/mailbag; however, this is for emergencies or special occasions only. Part of the safari experience is being out of contact with life’s normal communication overload, so there are no telephones or internet Wi-Fi access at our camps. All camps have satellite phones for guests to use when in camp, at an additional charge.

You should leave the contact details for the Ker & Downey Botswana Maun office in order that you can be contacted in the camps by radio from Maun in the case of an emergency. Our booking form asks for an emergency contact for your next of kin, in case we should need to send an urgent message through.